Support


Remote maintenance
 
xCAD-Support
Start remote support
If you need help with the installation or configuration of an xCAD product, please contact us at:

Tel: +43 (0)664 / 88606836
oder
Skype xcad.support

to make an appointment for remote maintenance.
   
FAQ
 
Question: Answer:
Which operating systems are supported by xCAD? Windows 7, Windows 8, Windows 10 (x86/x64)
   
Which hardware is necessary?
  • CPU: minimum 2 GHz, recommended 4 x 2,8 GHz (or higher)
  • RAM: minimum 3 GB, recommended 8 GB (or more)
  • You need about 4 GB on your hard drive.
  • The graphics card should have a minimum of 512 MB graphics memory. DirectX-11 support and 2 GB (or more) is recommended.
  • The screen solution should at least be 1280 x 1024 with 32-bit color depth. A solution of 1920 x 1080 with 32-bit color depth (or higher) is recommended.
  • The realtime renderer, xCAD-VR module and xCAD-VRoom require the 64-bit version of Windows.
  • A 3-button mouse with mouse wheel (left mouse button, right mouse button, mouse wheel and middle mouse button)
   
Is an internet connection necessary? For activating the software and for displaying the content of the xCAD Start Page.